How to Manage Spa Walk-Ins Without Disrupting Bookings
Manage spa walk-ins with clear availability checks, front-desk scripts and booking handoffs that respect your existing appointments.
Read articleSmart Spa Business
Practical ideas and guidance for your spa business.
How to Choose a Skincare Brand for Your Spa
Compare skincare brands for your spa using a practical checklist for product fit, supplier terms, storage, training and ongoing support.
Read article
Spa Manager Duties: Responsibilities and a Weekly Checklist
Define spa manager duties, decision authority and a daily and weekly checklist that helps owners delegate work and support their teams.
Read article
46 Spa Marketing Ideas, Promotions and Strategies
Choose from 46 spa marketing ideas grouped by booking goals, with a campaign plan, skills checklist and tools to review capacity and costs.
Read article
10 Interview Questions To Ask When Hiring A New Team Member For Your Spa
Use 10 interview questions to explore a candidate’s client care, teamwork, judgment and approach to spa work.
Read article
8 Things You Can Do To Be A Better Spa Manager
Build better spa management habits with practical ways to communicate, support staff, use client feedback and follow through on changes.
Read article
What It Costs To Open A Spa
Review the setup and operating costs to consider when planning a spa, from premises and equipment to staffing.
Read article
8 Small Spa Design Ideas for Limited Space
Plan a small spa around room use, storage, lighting and privacy. Use these eight ideas and a walkthrough checklist before buying furniture.
Read article
Spa Membership vs Loyalty Program: How to Choose and Plan
Compare spa memberships and loyalty programs, plan benefits and costs, and use a practical checklist to test a program your team can manage.
Read article
Opening a Medical Spa – Everything You Need To Know
A medical spa is the place where pampering spas and medical clinics come together. Where relaxation and healing become a coherent experience for guests.
Read article
The Best Massage Modalities To Impress Your Clients
These amazing massage modalities that are bound to impress your clients, and differentiate your services. Continue reading and find out which to offer!
Read article
Handle Negative Online Reviews Of Your Spa Effectively
Tips on how to handle negative online reviews of your spa. Turn around negative reviews to positive experiences.
Read article
9 Blocks to a Promising Spa Business Plan Template
If you are planing to start a new spa business, you need a business plan. Find out what 9 blocks a spa business plan template should include.
Read article
Essential Things Your Spa Management Software Should Do For You
A spa management software system can do wonders for a customer service business.
Read article
Five Strategies To Improve Employee Retention In Your Spa
Review five approaches to staff retention, from feedback and development to recognition, onboarding and recruitment.
Read article
10 Questions To Ask In A Customer Satisfaction Survey
When it comes to customer satisfaction it is important to have feedback from your clients. What are the 10 questions to ask in a customer satisfaction survey.
Read article
The Complete Guide On The Importance Of Self Care
Explore self-care routines, budgeting and the steps involved in putting together a personal self-care plan.
Read article
Updating Your Spa For Men: Top Tips For The New Era Of Spa-goers
Review your spa’s space, treatment menu, retail selection and marketing when planning for male clientele.
Read article
Spa Profitability: Understand Your Numbers and Review 7 Opportunities
Understand spa revenue, profit and break-even, then review seven operating decisions using clear definitions, examples and free business calculators.
Read article
Spa Branding: Build a Clear Brand Clients Can Recognize
Create a practical spa brand brief, choose a name and visual style, and make your booking journey and team communication match your promise.
Read article
Spa Business Plan Template and Planning Guide
Download a free editable spa business plan template, with prompts for services, staffing, costs, capacity and your first marketing steps.
Read article
How Do I Secure Clients For A Spa?
In this article, I will be chatting you through the easiest ways in which you can get more clients for a spa.
Read article
8 Efficient Advertising Techniques for Spas?
Explore eight ways to promote a spa, including social media, paid ads, loyalty schemes, events and local networking.
Read article