How to Manage Spa Walk-Ins Without Disrupting Bookings
Manage spa walk-ins with clear availability checks, front-desk scripts and booking handoffs that respect your existing appointments.
Read articleManagement & Hiring
Practical ideas and guidance for your spa business.
Spa Manager Duties: Responsibilities and a Weekly Checklist
Define spa manager duties, decision authority and a daily and weekly checklist that helps owners delegate work and support their teams.
Read article
10 Interview Questions To Ask When Hiring A New Team Member For Your Spa
Use 10 interview questions to explore a candidate’s client care, teamwork, judgment and approach to spa work.
Read article
8 Things You Can Do To Be A Better Spa Manager
Build better spa management habits with practical ways to communicate, support staff, use client feedback and follow through on changes.
Read article
Five Strategies To Improve Employee Retention In Your Spa
Review five approaches to staff retention, from feedback and development to recognition, onboarding and recruitment.
Read article
10 Questions To Ask In A Customer Satisfaction Survey
Use ten spa customer satisfaction survey questions to collect useful feedback about service, staff and the client experience at your business.
Read article
5 Qualities To Look For In A Spa Employee
Explore five qualities to consider when hiring spa employees, including teamwork, communication and willingness to develop.
Read article
7 Tips for Increasing Staff Productivity In Your Spa
Review seven ways to support spa staff productivity, including clear expectations, feedback, training and suitable tools.
Read article
Turning Down Spa Drama – A Manager’s Guide
Handle spa staff conflict with clear responsibilities, constructive conversations and a practical check-in process for managers.
Read article
What Does A Spa Therapist Do?
Explore what a spa therapist does, from treatment preparation and client consultations to service delivery, communication and day-to-day responsibilities.
Read article
What Qualifications Do You Need To Become A Spa Therapist?
Explore training routes and skills for spa therapists, with guidance on checking the qualifications required for your role, treatments and location.
Read article